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Search FAQ

What do the result colours mean?

Each time you do a search, we give you a confidence ratio that helps you use reliable data.

The color gives you the confidence of the search:

Correct: The email has been correctly verified and it is safe to send with an accuracy of 99%. These are the only emails we recommend to use on your campaigns.
Web email: The web email has been found on the Internet.
Catch all: This status results due to an email server restriction that does not allow to fully verify the validity of the email. The domain exists but the specific email address can not be confirmed. In order to protect your email reputation, We do not recommend to send emails with this catch all tag.
Incorrect: This result indicates the email is not correct.
Invalid email: Sometimes, when you get this code, there is an error with the email syntax, normally a typo.

How reliable are the emails?

We verify each corporate email and we assign confidence level to each of them.

You can rely on those leads labeled as Correct that we know are completely verified.
If want to contact 'Guessed' emails, note that may produce a higher bounce rate. We strongly recommend you to send only the 'Correct' emails and use the 'Catch all' ones for build audiences.

I can't find my solution here, who can I get in touch with?

Drop us an email at and we'll get back to you in less than 24h.

You can also contact us through our Crisp chat. We'll be happy to help you!
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