Q: What do the result colours mean?

Each time you do a search, we give you a confidence ratio that helps you use reliable data. The color gives you the confidence of the search: ** ${color}<a href="Correct:">#70d098</a>** The email has been correctly verified and it is safe to send with an accuracy of 99%. These are the only emails we recommend to use on your campaigns. ** ${color}[#c391f6](Web email:)** The web email has been found on the Internet. ** ${color}[#f9bf73](Catch all:)** This status results due to an email server restriction that does not allow to fully verify the validity of the email. The domain exists but the specific email address can not be confirmed. In order to protect your email reputation, We do not recommend to send emails with this catch all tag. ** ${color}<a href="Incorrect:">#f97373</a>** This result indicates the email is not correct. ** ${color}[#949494](Invalid email:)** Sometimes, when you get this code, there is an error with the email syntax, normally a typo.

Question 1

What is a credit?

Accepted Answer

A credit is equal to a correct email within the tool. Each time we find a match to your search, one credit will be deducted from your account.

**1 credit = 1 successful email

We do not charge for repeat leads that you search for during the actual month, nor do we charge for leads that are not correct.

Quick explanation about the credit usage of each tool:

Search:

If a name is provided, you will spend 1 credit for each correct email.

Email verifier: Email verifier:

You will spend 1 credit for each verification that results in a successful email.

URL search in social networks: Search URL in social networks:

We will try to find the lead profile for free. If we find it, you can generate the correct email for 1 credit.

Social:

You can generate the list for FREE. Then, you can select the leads you want and generate the emails, we will only charge 1 credit per successful email.

Prospector:

You can generate the list for FREE. Then you can select the leads you want and generate the emails and we will only charge 1 credit per verified email we find.

Send Emails:** **Send Emails

FREE Tool

The number of connected email accounts sent simultaneously is limited according to each plan.

**Local Business

Only when results are displayed, either phone number or email, will a credit be spent. Please note that only for processed and verified information. No result will spend any credit.

Chrome extension: **Chrome extension: **

For the Chrome exte

Question 2

What do the result colours mean?

Accepted Answer

Each time you do a search, we give you a confidence ratio that helps you use reliable data.

The color gives you the confidence of the search:

** ${color}#70d098** The email has been correctly verified and it is safe to send with an accuracy of 99%. These are the only emails we recommend to use on your campaigns. ** ${color}[#c391f6](Web email:)** The web email has been found on the Internet. ** ${color}[#f9bf73](Catch all:)** This status results due to an email server restriction that does not allow to fully verify the validity of the email. The domain exists but the specific email address can not be confirmed. In order to protect your email reputation, We do not recommend to send emails with this catch all tag. ** ${color}#f97373** This result indicates the email is not correct. ** ${color}[#949494](Invalid email:)** Sometimes, when you get this code, there is an error with the email syntax, normally a typo.

Question 3

Where do we get the information?

Accepted Answer

|| All the information we provide is public, we just search for it and present it in a nice way

The data is gathered automatically with our algorithm from major contact sides, trade shows, social networks. You will only see index public data. We just do it faster and clean it for you.

All the emails are generated with our own algorithm based on patterns, or found on public sites through the web.

Question 4

Why am I getting no results?

Accepted Answer

If you are not getting results, this means we haven't found any email addresses with this domain name on the web. There can be several reasons:

We have not crawled web pages where those email addresses appear yet, note that the algorithm is constantly updating the info available in public sources.
The company using this domain has a limited presence online.
The company uses another domain name for their emails.
The websites where these email addresses appear don't allow crawlers.

Question 5

How reliable are the emails?

Accepted Answer

We verify each corporate email and assign trust level to each one of them.

You can trust leads labeled as correct that we know are fully verified.

If you want to send to 'Guessed' emails, be aware that they may produce a higher bounce rate. We strongly recommend that you send only 'Correct' emails and use 'Catch all' emails to build audiences.

Question 6

How can I cancel my premium account?

Accepted Answer

To cancel your subscription you must go to the "Settings" panel of your control panel, scroll to the bottom of the page and you will see an "Account" link in the footer. Click there and cancel your account.

Note that a free account cannot be automatically deleted. If you cannot see the "Cancel subscription" button in the footer, it means you are on a basic plan, so there is no plan to cancel.

If you have any problems or wish to delete your free account, please contact us at support@findthatlead.com.

Frequently Read Articles

Browse All Categories